All DEITY Frames, Vendetta Crankarms, and VCR Spindles are covered by our Limited Lifetime Warranty. This warranty covers any Manufacturers Defects and is valid while supplies last and the product is still manufactured by DEITY. The warranty is only applicable to the original owner, so hold onto your receipt! We take pride in our products, our customers, and this is one of the key reasons why we offer one of the best Warranty and Crash Replacement Policies in this industry.
Any Manufacturers Defect on remaining DEITY products such as Handlebars, Stems, Grips, End Caps, Pedals, Bottom Brackets, Sprockets, Saddles, Seatposts, Clamps, and Valve Caps are covered by our Limited 1 Year Warranty to the original owner.
The Limited Lifetime and 1 Year Warranty only cover Manufacturers Defects and DOES NOT cover normal wear and tear or product failure, cracking, breaking, damage, or loss caused by misuse, crashes, abuse, lack of maintenance, improper assembly, riding beyond your limitations, or not meeting the criteria of a Manufacturers Defect.
Any product that has been modified, re-painted, bought used, or does not have the original receipt of purchase, will not be covered under warranty...no exceptions!
In no event shall DEITY, LLC or its affiliates be liable for special, indirect, incidental or consequential damages.
Progression is bound to lead to crashes or simply pushing your bike past it's limitations. We believe in standing behind you, our products, and the money you have invested in your purchase. With the DEITY Crash Replacement Plan, any dented, bent, cracked, or damaged product that is caused due to excessive bails, improper use, crashes, hard impacts, rider abuse, or does not meet our criteria for being a Manufacturers Defect receives 50% OFF a replacement to the original owner (must have a receipt or proof of purchase). Valid for two years from the date of purchase, the DEITY Crash Replacement Policy covers the full line of DEITY products which include: Stems, Handlebars, Grips, End Caps, Pedals, Cranks, BB kits, Sprockets, Seats, Posts, Clamps, and even Valve Caps (the DEITY Crash Replacement Plan does NOT cover normal wear and tear)!
All DEITY Frames come with a Lifetime Crash Replacement Policy to the Original Owner (must have a receipt or proof of purchase) which gives a DEITY Frame owner 50% OFF retail pricing on any frame that is dented, cracked, or broken due to bails, crashes, hard impacts, rider abuse, or does not meet our criteria for being a Manufacturers Defect.
We must receive any Warranty or Crash Replacement product prior to shipping a replacement. To redeem a Warranty or Crash Replacement, please contact us at 208-466-2221 or via email, so we can get your bike back up and running as soon as possible. Our goal is get you back on your bike!